Planning and Development Services (PDS)
How to Reach Us
- By Phone – 253-591-5030 – Click Here to View Call Options
Credit card payments or scheduling inspections by phone: 253-573-2587
- By email – Click here to open the PDS Directory
- Subject Matter Group Emails – This allows you to send an email to an entire review group and can typically be responded to more quickly
- Staff Directory – contact information for all PDS staff.
- In-person or Virtual Appointments
- In-person appointments – Schedule Here Starting April 18th, customers may schedule an appointment for Monday through Thursday between 9 AM and 1 PM to meet with Planning and Development Services staff to drop off permit documents; make payments by check, cash, or credit card in-person; or discuss general development questions at the Tacoma Municipal Building.
- Virtual Appointments – Schedule Here These virtual meetings can be scheduled online, and will allow you to meet with the following groups: Application Services, Residential, Land Use, Commercial Building.
- Pre-application/Pre-development review and meetings – These are more formal engagements and additional information can be found at https://www.tacomapermits.org/application-services
Tacoma Municipal Building
Tacoma Permits Support
If you need assistance with our online permitting system Tacoma Permits (https://aca-prod.accela.com/tacoma), please see below for support options:
Customer Service
For general assistance with our online permitting system, including how to apply, view/upload attachments, or schedule inspections please contact permits@cityoftacoma.org or call 253-591-5030 (For residential, press option 3 then option 1. For commercial, press option 4 then option 1.)
Technical Support
For assistance with errors, account access or other technical issues please contact iteam@cityoftacoma.org.
