Planning and Development Services (PDS)
Tacoma Municipal Building
747 Market St, 3rd Floor
Tacoma, WA 98402
Tel: (253) 591-5030
Beginning August 3, 2021, limited in-person services will be offered from 9 AM to 1 PM on Tuesdays by appointment only.
CLICK HERE for more information or to schedule an appointment.
Contact Us by Email
Application Services, Meeting Requestsappservices@cityoftacoma.org
Permit Status, Fees, Applicationspermits@cityoftacoma.org
Land Use, Zoningzoning@cityoftacoma.org
Historic Preservationlandmarks@cityoftacoma.org
Long Range Planningplanning@cityoftacoma.org
Commercial Building, Mechanical, Plumbing & Energy Codebuildingcode@cityoftacoma.org
Residential Building, Mechanical, Plumbing & Energy Coderesidentialdevelopment@cityoftacoma.org
Building Inspections, Stop Work or Notice of Violationpdsinspection@cityoftacoma.org
Right-of-Way Improvements, Sanitary, Stormwatersitedevelopment@cityoftacoma.org
Site & Right-of-Way Inspectionssiteinspection@cityoftacoma.org
Tacoma Public Utilities (Power & Water)mytpu.org/contact/
Staff Directory
Click here to open the PDS Staff Directory
Virtual Counter Meetings
Virtual Counter Meetings for residential projects can be scheduled online – Schedule Now
Tacoma Permits Support
If you need assistance with our online permitting system Tacoma Permits (https://aca-prod.accela.com/tacoma), please see below for support options:
Customer Service
For general assistance with our online permitting system, including how to apply, view/upload attachments, or schedule inspections please contact permits@cityoftacoma.org or call 253.591.5030 (For residential, press option 3 then option 1. For commercial, press option 4 then option 1.)
Credit Card Payments by Phone
Fee payments can be made using our Automated Inspection Management System. Simply call 253.573.2587 and follow the prompts to make a payment with your credit card
Technical Support
For assistance with errors, account access or other technical issues please contact iteam@cityoftacoma.org.
Request for Accela Training
For training specifically on navigating Accela, how to best use your account, access, monitor and respond to comments on your submittal records, please email with your specific needs listed to accelatraining@cityoftacoma.org so that we can respond with the date and time of the next available and appropriate training opportunity
