Planning and Development Services (PDS)
Tacoma Municipal Building
747 Market St, 3rd Floor
Tacoma, WA 98402
Tel: (253) 591-5030
Hours: Monday – Friday: 9:00am – 3:00pm
Observed Holidays
Contact Us by Email
Application Services, Meeting Requestsapplicationservices@cityoftacoma.org
Permit Status, Fees, Applicationspermitplandesk@cityoftacoma.org
Land Use, Zoningpdszoning@cityoftacoma.org
Historic Preservationlandmarks@cityoftacoma.org
Long Range Planningplanning@cityoftacoma.org
Building, Mechanical, Plumbing & Energy Codepdsbuilding@cityoftacoma.org
Building Inspections, Stop Work or Notice of Violationpdsinspection@cityoftacoma.org
Right-of-Way Improvements, Sanitary, Stormwatersitedevelopment@cityoftacoma.org
Site & Right-of-Way Inspectionssiteinspection@cityoftacoma.org
Tacoma Public Utilities (Power & Water)mytpu.org/contact/
Accela (permitting website) Help or Requestsaccelatraining@cityoftacoma.org
Tacoma Permits Support
If you need assistance with our online permitting system Tacoma Permits (aca.accela.com/Tacoma), please see below for two support options:
Customer Service
For general assistance with our online permitting system, including how to apply, view/upload attachments, or schedule inspections please contact permitplandesk@cityoftacoma.org or call 253.591.5030, option 8
Request for Accela Training
For training specifically on navigating Accela, how to best use your account, access, monitor and respond to comments on your submittal records, please email with your specific needs listed to accelatraining@cityoftacoma.org so that we can respond with the date and time of the next available and appropriate training opportunity
Technical Support
For assistance with errors, account access or other technical issues please contact tacomapermits@cityoftacoma.org.
