Contact Us

Planning and Development Services (PDS)

Tacoma Municipal Building

747 Market St, 3rd Floor
Tacoma, WA 98402
Tel: (253) 591-5030

Beginning August 3, 2021, limited in-person services will be offered from 9 AM to 1 PM on Tuesdays by appointment only.

CLICK HERE for more information or to schedule an appointment.

Observed Holidays

Contact Us by Email

Subject Matter
Application Services, Meeting Requests
Permit Status, Fees, Applications
Land Use, Zoning
Historic Preservation
Long Range Planning
Commercial Building, Mechanical, Plumbing & Energy Code
Residential Building, Mechanical, Plumbing & Energy Code
Building Inspections, Stop Work or Notice of Violation
Right-of-Way Improvements, Sanitary, Stormwater
Site & Right-of-Way Inspections
Tacoma Public Utilities (Power & Water)

Staff Directory

Click here to open the PDS Staff Directory

Virtual Counter Meetings

Virtual Counter Meetings for residential projects can be scheduled online – Schedule Now

Tacoma Permits Support

If you need assistance with our online permitting system Tacoma Permits (, please see below for support options:

Customer Service

For general assistance with our online permitting system, including how to apply, view/upload attachments, or schedule inspections please contact or call 253.591.5030 (For residential, press option 3 then option 1. For commercial, press option 4 then option 1.)

Credit Card Payments by Phone

Fee payments can be made using our Automated Inspection Management System. Simply call 253.573.2587 and follow the prompts to make a payment with your credit card

Technical Support

For assistance with errors, account access or other technical issues please contact

Request for Accela Training

For training specifically on navigating Accela, how to best use your account, access, monitor and respond to comments on your submittal records, please email with your specific needs listed to so that we can respond with the date and time of the next available and appropriate training opportunity

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